Question 1

What is TorqlyX CRM?

Accepted Answer

TorqlyX is a specialized workshop management software and CRM designed for motorcycle service centers. It helps you manage spare parts inventory, track mechanic workloads, generate WhatsApp invoices, and manage service queues in one unified dashboard.

Question 2

Apa itu TorqlyX CRM?

Accepted Answer

TorqlyX adalah software manajemen bengkel dan CRM khusus yang dirancang untuk bengkel motor. TorqlyX membantu Anda mengelola inventaris suku cadang, melacak beban kerja mekanik, mengirim tagihan WhatsApp otomatis, dan mengelola antrean servis dalam satu dashboard terpadu.

Question 3

Does it support Indonesian taxes and payment systems?

Accepted Answer

Yes, TorqlyX is fully customized for the Indonesian market. It supports standard PPN 11% tax calculations, integrates with regional WhatsApp gateways, and records payments in IDR, including QRIS, cash, and transfers to major banks like BCA, Mandiri, BRI, and BNI.

Question 4

Apakah mendukung sistem pajak dan pembayaran di Indonesia?

Accepted Answer

Ya, TorqlyX disesuaikan sepenuhnya untuk pasar Indonesia. Mendukung perhitungan PPN 11%, terintegrasi dengan gateway WhatsApp lokal, dan mencatat transaksi dalam Rupiah (IDR) termasuk QRIS, tunai, serta transfer bank (BCA, Mandiri, BRI, BNI).

Question 5

Can I use my own WhatsApp number to send invoices?

Accepted Answer

Yes! The WhatsApp integration allows you to connect your own business or workshop number. You can automate booking reminders, service status updates, and digital PDF invoices directly to your clients.

Question 6

Apakah saya bisa menggunakan nomor WhatsApp sendiri untuk mengirim nota?

Accepted Answer

Ya! Integrasi WhatsApp memungkinkan Anda menghubungkan nomor WhatsApp bengkel Anda sendiri. Anda dapat mengotomatiskan pengingat booking, pembaruan status servis, dan pengiriman invoice PDF digital langsung ke pelanggan.

Question 7

Is there a free trial? Do I need a credit card?

Accepted Answer

We offer a 14-day free trial on our Starter and Pro plans with all features active. No credit card is required to sign up. You can upgrade, downgrade, or cancel your subscription at any time.

Question 8

Apakah ada uji coba gratis? Apakah perlu kartu kredit?

Accepted Answer

Kami menyediakan uji coba gratis selama 14 hari untuk paket Starter dan Pro dengan semua fitur aktif. Tidak perlu kartu kredit untuk mendaftar. Anda dapat mengupgrade, menurunkan, atau membatalkan langganan kapan saja.

Question 9

How does the offline-online inventory sync work?

Accepted Answer

TorqlyX syncs your local warehouse inventory with both your Point of Sale (POS) register and your online catalog. When a mechanic uses a part on a job card or a walk-in customer buys it, the system immediately reserves and updates the stock levels across all channels to prevent double-booking.

Question 10

Bagaimana cara kerja sinkronisasi stok offline dan online?

Accepted Answer

TorqlyX menyinkronkan stok gudang Anda dengan kasir POS offline dan katalog online. Ketika mekanik menggunakan suku cadang pada kartu servis atau pelanggan kasir membelinya, sistem langsung memperbarui stok di semua saluran untuk mencegah kesalahan pencatatan.

TorqlyX CRM

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